How far in advance should I reserve my vehicle(s)?
“To insure you receive the specific vehicle and size you require it is best to make your reservations at least 2-4 weeks in advance. When booking for Holidays and high travel season it is recommended to book 6-8 weeks in advance. When booking Grad and Prom nights for schools, we recommend you reserve your vehicle(s) in September or October at the latest."
How do I pay for my charter reservations?
"For occasional usage customers or customers that ALL ABOARD CHARTERS is unfamiliar with, a 50% deposit is required at least twenty days in advance of your reservation. Reservations may be made well in advance of twenty days.
How does the booking process work?
“Once you have submitted your reservation (either online, verbally or via fax) you will receive a hard copy fax confirming your reservations. This confirmation must be signed, dated and faxed back to ALL ABOARD CHARTERS within three days to ensure availability.”
What method of payment does ALL ABOARD CHARTERS accept?
“ALL ABOARD CHARTERS accepts all major credit cards and can have a credit card voucher faxed along with your confirmation. If your reservation is made well in advance, we can also invoice and accept personal, company and institutional checks. We do NOT accept cash or checks issued to our operators at the time of service. Credit card use will require the card to be seen at time of transportation.”
If we travel out of town, who pays for the operators room?
“The chartering party pays for the operators accommodations. You may find a less expensive room away from your group, but this may cause communication or delays in your itinerary. We recommend the operator always stay with your group.”
Does ALL ABOARD CHARTERS charge a minimum hourly rate?
“Yes, there is a four hour minimum charge on ALL charters. Additional hours are charged over the initial four hours. ALL ABOARD CHARTERS also has rates for ten, twelve and over-the-road charters that will save you money.”
What is a service charge?
“Our service charge is 15% on the charter rate only. This is gratuity for operator as well as cleaning fees.” You may elect to pay a gratuity directly to your operator.”
Does ALL ABOARD CHARTERS charge any additional fees or taxes?
“The only additional charges our customers may pay are for tolls, parking, entrance fees, operator room(s), and/or non-standard costs. There is no tax when chartering a ALL ABOARD CHARTERS vehicle. Arrangement may be made in advance for ALL ABOARD CHARTERS to pay all fees while on the road.”